This Is What You Need to Sell Your IT Support
Everyone is aware of the present era in which information sharing drives businesses. Information technology is ruling across industries and businesses around the world. IT support and services are much needed and they are inevitable for businesses these days. We’re more than aware that knowledge has been replaced with information and technology has advanced on this vary principle. It continues to grow with a brisk pace, and businesses tend to find it hard to run with the same pace.
However, companies need it, but they may not be as smart enough to realize the potential of a particular technology to boost their businesses. This is where you have to convince business managers and executives you can help them expand their customer base and grow their businesses. The task may be challenging but if you do your research and add creative thinking, a presentation may be, your job would be a lot easier.
So, if you are providing IT support in Toronto, you can follow these tips to sell your services successfully. These tips have been provided by TAG IT Support Toronto to help starters sell their IT services.
- Do Your Research
This is vital for any business, but should be done by an IT services professional first. You need to know what type of technology your potential clients are using and what they think they need.
You may be offering a large number of services, but you cannot sell all of them to all kinds of customers. Services need to be specific for businesses. Or at least, they should be segregated into three or four levels giving options in terms of expenses and quality. You can divide your services into Premium, Pro and Economy packages or in your own manner.
- Call the Prospect
Ask for an appointment or chat on the phone about which types of computers, software programs, servers and Web services they use. This is not a sales call; you are looking for crucial information that will help you sell to this company later.
- Brand Your Services
Branding is important these days. By creating a DVD, template, worksheet or other educational materials for your client, you will give him or her something more tangible for the money.
- Make Different Packages
The value of your IT service can be difficult to convey in the sales pitch. By developing a variety of packages, you give the customer a way to try out your services without being overwhelmed by price.
For example, your Outsourced IT support Toronto may have “Elite” package. It might include the following:
- Monthly computer maintenance,
- Web hosting,
- Back-up services and
- 10 hours a month of on-call consultation.
However, other packages might offer lesser amounts of the same services or fewer services.
- Sell Yourself
During the initial phase, it’s highly important that a person who understands the potential of his business should talk to the prospect clients. Focus your sales conversations on listening to your potential client’s pain, and then explain why you-not your service-will solve their problem.